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Solutions Pest & Lawn is one of the fastest growing pest control suppliers in the United States. We are the only direct to consumer manufacturer of pesticides in the country. Our locations span across the Southern Unites States, and we are continuing to grow every year. We accept applications from people of any experience level who eager to learn and grow.
Join Our Team!
Account Manager
Solutions Pest & Lawn is seeking a dependable and customer-oriented Account Manager to join our team. In this role, you will serve as the primary point of contact for customers across multiple platforms, ensuring their needs are met with professionalism and efficiency. The ideal candidate is highly motivated, adaptable, and committed to delivering exceptional service while helping the company achieve its sales and service goals.
Currently hiring for our Houston, TX area stores!
Job details
Responsibilities
- Serve as the lead point of contact across all platforms — in-store, phone, e-commerce, and email
- Communicate with clients to understand their needs and provide appropriate solutions
- Collaborate with internal teams for timely and accurate order fulfillment
- Build and maintain positive, long-term customer relationships
- Resolve customer concerns and complaints promptly to maximize satisfaction
- Conduct inventory cycle counts and ensure accurate stock levels
- Maintain store merchandising standards and cleanliness at all times
- Achieve company sales metrics and customer service quotas
- Maintain up-to-date knowledge of products, processes, and industry trends
Skills & qualifications
- 2+ years in customer service, account management, or retail/e-commerce support
- Exceptional verbal and written communication skills
- Strong interpersonal skills with ability to work with a diverse client base
- Problem-solving mindset adaptable to fast-paced environments
- Ability to follow detailed processes and procedures
- Proficiency with email and platforms like ShipStation and Magento (preferred)
- Reliable and able to adhere to a set 3-day / 12-hour schedule
- Self-motivated and target-driven with a proven record of customer satisfaction
Schedule & location
- Full-time, in-person position
- 3 days per week, 12-hour shifts
- Located at one of our Texas store locations
- Reliable attendance and punctuality required
Benefits
- Competitive hourly pay based on experience
- 401(k) with company matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Let's connect!